• 400 S. Salina Street, Syracuse, NY 13202
  • (315) 362-2785
  • info@theredhouse.org

The RedHouse

A New Three Theatre Complex at City Center

Join our Team

Immediate Opening – Box Office/Cafe Associate

Redhouse seeks applicants with excellent phone and computer skills, the ability to work with others in a fast paced environment, knowledge of Redhouse programs and events, and the ability to work a flexible schedule including days, evenings and weekends as needed. Applicant should be reliable, able to multi-task and demonstrate a positive attitude.

The Box Office/Cafe Associate reports to the Box Office Manager. This customer service position works in the Redhouse Box Office and also supports the Cafe during events as needed.

  • Ability to adapt and maneuver quickly in a fast paced environment
  • Ability to be productive and calm under pressure
  • Strong organizational and problem solving skills
  • Ability to interact positively with others in a team-oriented environment
  • Work collaboratively with staff and volunteers
  • Excellent interpersonal communication skills
  • Answer phone calls and assist walk-in customers
  • Act as first point of contact for customers and patrons
  • Process ticket orders and event registrations
  • Knowledge of subscriptions & subscriber benefits, including how to process new subscriptions
  • Cash handling and reporting
  • Pre- and Post- show duties such as maintaining a clean environment and completing reports
  • Take orders and cash out customers
  • Prepare and serve concession orders
  • Prepare concession foods as required
  • Other duties as assigned


To apply, submit a resume to info@theredhouse.org